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Roby Casino VIP Program: How the Five Levels Work
The Roby Casino VIP Program has five levels, starting at Level 1 and progressing through higher cashout limits, cashback and personalised support. Here is how the programme works for Australian players, what each level offers and how to make sense of the benefits.
How the Roby Casino VIP programme is structured
Every new player begins at Level 1 when joining. Progression is based on the ratio between your deposits and withdrawals, so your level reflects account activity rather than a separate sign-up purchase. The programme has five levels in total.
Roby Casino from Australia combines the VIP scheme with account support, promotional benefits and cashout flexibility. The higher levels add more benefits, including a personal VIP manager from Level 4 and higher daily and monthly withdrawal limits.
| Level | Cashback | Support and other benefits |
|---|---|---|
| Level 1 | No VIP cashback stated | Starting level; daily cashout of A$750 |
| Level 2 | No specific rate stated | Progress towards higher VIP benefits |
| Level 3 | 5% weekly cashback, up to A$1,500 | Personalised offers become available |
| Level 4 | 10% weekly cashback, up to A$3,000 | Personal VIP manager and higher cashout limits |
| Level 5 | 15% weekly cashback, up to A$4,500 | Personal VIP manager and the highest VIP benefits |
The programme is aimed at regular players who want account benefits to grow with their activity. It does not change the basic need to play within your budget. Gambling involves real-money risk, so treat VIP rewards as extras rather than a reason to increase your stakes.
What changes at Level 3, Level 4 and Level 5
Level 3 is the first point where the stated VIP cashback benefit becomes available. It pays 5% on eligible weekly net losses, up to A$1,500. This level also unlocks personalised offers, giving your account access to promotions tailored to your VIP status.
At Level 4, the weekly cashback rate rises to 10%, with a maximum of A$3,000. You also receive a personal VIP manager. That manager is part of the account support benefit attached to the level, rather than a separate game or payment feature.
Level 5 provides the highest stated cashback rate in the programme: 15% on eligible weekly net losses, up to A$4,500. A personal VIP manager remains included, and Level 5 sits at the top of the five-level structure.
- Level 3: personalised offers and 5% weekly cashback up to A$1,500.
- Level 4: personal VIP manager and 10% weekly cashback up to A$3,000.
- Level 5: personal VIP manager and 15% weekly cashback up to A$4,500.
- Higher VIP levels: increased daily and monthly withdrawal limits.
- Top VIP levels: withdrawal limits can be negotiated.
The programme also lists 24/7 chat support for VIP members, alongside personal management at Levels 4 and 5. That can be useful when you need help with account questions, promotions or cashout arrangements.
VIP cashback: rates, calculation and wagering
VIP cashback is calculated on net losses during the period from Monday 00:00 to Sunday 23:59 UTC. The minimum cashback amount is A$10, and all VIP cashback carries 1x wagering. The exact level determines the percentage and maximum shown in the table above.
| VIP level | Rate | Maximum | Minimum | Wagering |
|---|---|---|---|---|
| Level 3 | 5% | A$1,500 | A$10 | 1x |
| Level 4 | 10% | A$3,000 | A$10 | 1x |
| Level 5 | 15% | A$4,500 | A$10 | 1x |
For a simple example, a 5% calculation on A$200 in eligible net losses would produce A$10 cashback, which reaches the stated minimum. A 10% calculation on A$200 would produce A$20. These examples show the maths only; your VIP level and the qualifying weekly result determine the actual amount.
The 1x wagering condition means cashback must be wagered once before it is released under the promotion terms. Keep the weekly UTC period in mind, as it may not match the local clock in every Australian state or territory.
VIP members can also receive 25% live casino cashback on net weekly live casino losses, capped at A$350. It has a A$10 minimum and 1x wagering, and it must be requested through live chat or email the following Monday. This is a separate live casino benefit, so do not treat it as an additional Level 3, Level 4 or Level 5 rate.
Higher cashout limits and the practical account rules
One of the clearest VIP benefits is increased withdrawal capacity. At Level 1, the daily cashout is A$750. The standard Australian account limits are A$800 per day and A$10,500 per month, while higher VIP levels unlock higher daily and monthly limits. At the top levels, withdrawal limits are negotiable.
Australian withdrawals can be made through Interac e-Transfer, MuchBetter, Skrill, Jeton, MiFinity, Bitcoin, Litecoin, Dogecoin and bank transfer. Withdrawals are fee-free and process within 1 to 3 days, with processing during business hours.
| Rule | What it means |
|---|---|
| Daily standard limit | A$800 per day for Australian-dollar withdrawals |
| Monthly standard limit | A$10,500 per month |
| Pending requests | A maximum of three cashout requests can be pending at once |
| Minimum play requirement | A deposit must be wagered at least once before requesting a withdrawal |
| Identity checks | Photo ID plus a recent utility bill or bank statement may be required |
VIP status can improve the available limits, but the basic account conditions still matter. Before requesting a cashout, check that the deposit has been wagered at least once, that you have fewer than three pending requests and that your identity documents are ready if verification is requested.
- Check your current VIP levelConfirm whether your account is at Level 1, Level 2, Level 3, Level 4 or Level 5.
- Review the applicable limitUse the limit attached to your level and currency before choosing a cashout amount.
- Choose a withdrawal methodSelect a supported Australian method and check its available minimum and maximum.
- Complete account checksHave a passport, driver's licence or valid government photo ID, plus a recent utility bill or bank statement, if KYC is requested.
- Submit within your account limitsKeep the number of pending cashout requests at three or fewer and allow 1 to 3 days for processing.
How to move through the VIP levels sensibly
Progression is based on the ratio of deposits to withdrawals. That makes your normal account activity relevant to your VIP position, but it is not a target you need to chase. There is no sensible reason to deposit more than you planned just to reach a higher level.
- Set a spending limit before you start playing.
- Treat cashback as a possible account benefit, not a refund of every loss.
- Check the current level and cashout limit before making a withdrawal.
- Keep identity documents current and readable.
- Use the personal VIP manager from Level 4 for account questions and available benefits.
- Remember that promotional terms can include wagering rules and deadlines.
The VIP programme sits alongside Roby Casino's wider casino and account features. The platform supports Australian dollars, uses 256-bit SSL encryption and offers two-factor authentication for registered players. Those security features apply to the account generally; they are not extra VIP levels.
FAQ
VIP Program questions
How many VIP levels does Roby Casino have?
There are five levels. All new players start at Level 1, with progression based on the ratio of deposits to withdrawals.
When does VIP cashback begin?
The stated VIP cashback begins at Level 3, with 5% weekly cashback up to A$1,500.
What does Level 4 include?
Level 4 includes 10% weekly cashback up to A$3,000, a personal VIP manager and higher withdrawal limits.
What is the Level 5 cashback rate?
Level 5 offers 15% weekly cashback up to A$4,500. A personal VIP manager is also included.
How is VIP cashback calculated?
It is calculated on net losses from Monday 00:00 to Sunday 23:59 UTC. The minimum cashback is A$10, and the cashback carries 1x wagering.
Can VIP members receive live casino cashback?
Yes. Live casino cashback is 25% of net weekly live casino losses, capped at A$350, with a A$10 minimum and 1x wagering. It must be requested through live chat or email the following Monday.
Does VIP status increase withdrawal limits?
Yes. Higher VIP levels unlock higher daily and monthly withdrawal limits, and limits can be negotiated at the top levels.
Is there VIP support?
VIP members have access to 24/7 chat support. Levels 4 and 5 also include a personal VIP manager.