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Betting Rules
These Betting Rules explain the general conditions that apply when you place bets or use gambling products through Roby Casino. They are intended to help players understand how wagers are accepted, settled and reviewed. Please read these rules together with the website’s Terms and Conditions, Privacy Policy and Responsible Gambling information before playing. By opening an account, depositing funds or placing a wager, you confirm that you understand and accept the rules that apply to your use of the service.
1. General betting conditions
Roby Casino provides online gambling products for eligible players. You must be legally permitted to participate in online gambling in the place where you are located. Players are responsible for checking the laws that apply to them before registering, depositing money or placing a wager. Access may not be available in every location, and Roby Casino may restrict or refuse access where required by law, regulation, risk controls or internal procedures.
You must provide accurate, current and complete information when creating an account and whenever information changes. An account must be used only by the registered account holder. You must keep your login details secure and must not allow another person to access or use your account. Bets placed through your account may be treated as authorised unless you notify Roby Casino promptly of suspected unauthorised access or a security issue.
- You must meet the applicable minimum age requirement before using the service.
- You must not open or operate an account on behalf of another person.
- You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to manipulate games, betting markets, promotions, payment systems or technical features.
- You must not use software, devices or methods designed to obtain an unfair advantage.
- You must follow any account, payment, verification and location checks that may apply.
Roby Casino may suspend, restrict or close an account where there is a suspected breach of these rules, unusual activity, a security concern, a legal requirement or a need to complete verification. Any review will be handled in accordance with the applicable terms and procedures. You should not create additional accounts while an account review, restriction or closure is in progress.
2. Placing and accepting wagers
A wager is normally submitted by selecting the relevant game, market, stake or other available option and confirming the transaction. Before confirming, check the details carefully, including the game or event, selection, odds or displayed return, stake and any applicable conditions. A bet is not necessarily accepted merely because it has been entered or displayed on your device. Acceptance may depend on confirmation by the website’s systems.
Once a wager has been accepted, it may generally be unable to be changed, cancelled or withdrawn unless the relevant product rules expressly allow this. You are responsible for reviewing your selections before confirmation. If a displayed price, game detail or return appears to be incorrect, do not proceed and raise the issue through the available support channel.
Minimum and maximum stakes
Minimum and maximum stake amounts may vary by product, game, market, account status, payment method, jurisdiction or risk assessment. Any applicable limits should be shown before a wager is confirmed or in the rules for the relevant product. A requested stake may be rejected, reduced or otherwise handled where a limit applies. Splitting a transaction or using multiple accounts to avoid a limit is not permitted.
Errors and irregular wagers
Technical or obvious errors may affect displayed odds, balances, game information, settlement details or other parts of a transaction. Where an error has occurred, Roby Casino may take reasonable action to correct the record, including voiding or recalculating an affected wager where permitted by the applicable rules. If a wager is affected, the relevant details and circumstances may be reviewed before a final outcome is confirmed.
You must not knowingly take advantage of an obvious error or system malfunction. If you notice a duplicate bet, an incorrect balance, a game that appears to be malfunctioning or any other unusual result, stop using the affected feature and report the issue as soon as possible.
3. Game outcomes and settlement
Game and bet outcomes are determined using the applicable rules for the selected product. These may include rules about qualifying events, market definitions, game rounds, abandoned events, interruptions, ties, cancellations, dead heats, void selections, progressive features and other special circumstances. Always review the rules shown for the specific game or market, as they may differ between products.
Where an outcome is determined by a random number generator or another approved game system, the result produced for the relevant round or transaction will generally be used for settlement, subject to investigation of a technical fault, malfunction or obvious error. Where a wager relates to an event, settlement may depend on the official result or source used under the applicable product rules.
- A wager is checked against the rules for the relevant product or market.
- The applicable result or game outcome is identified.
- Any void, cancellation, interruption or error provision is applied where relevant.
- The wager is settled according to the displayed or applicable terms.
- The resulting transaction is recorded in the account history where available.
If an event or game is cancelled, interrupted, delayed or changed, the applicable rules will determine whether a wager stands, is void, is settled using an available result or is handled in another permitted way. The treatment of a multi-selection wager may differ from the treatment of a single selection. Promotional or special bets may also have additional conditions, which should be read before participation.
Account balances and transaction records should be checked regularly. If you believe a bet has been settled incorrectly, keep the relevant details and contact Roby Casino through the support option available on the website. A review may require information about the account, wager, game, event, date, time and any technical circumstances connected with the issue.
4. Payments, verification and responsible play
Deposits and withdrawals are subject to the payment methods made available to you, applicable conditions and any required verification. Funds should be deposited only from a payment method that you are authorised to use. A payment may be delayed, declined, reversed or subject to review where there is a technical issue, a security concern, a chargeback, a legal requirement or a need to confirm the source of funds or account ownership.
Before processing certain account activity, Roby Casino may request identity, age, address, payment, source-of-funds or other information. You must provide information that is accurate and readable and respond within a reasonable period. Failure to complete verification may result in restrictions on deposits, play or withdrawals, or other action permitted under the applicable terms.
You should gamble only with money you can afford to lose. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover previous losses. Set a budget before playing and consider setting personal time and spending limits. Never chase losses, borrow money to gamble or continue playing when gambling is affecting your finances, relationships, work or wellbeing.
- Take regular breaks and keep track of the time spent playing.
- Set a spending limit and do not increase it to recover losses.
- Avoid gambling when upset, tired, intoxicated or under financial pressure.
- Use available responsible gambling tools where they are offered.
- Request a break, restriction or account closure if gambling is no longer enjoyable or manageable.
- Seek independent support if you are concerned about your gambling.
If you have a question about a wager, account transaction or rule, use the contact or support function provided on the Roby Casino website. Do not send sensitive payment or identity information through an unverified channel. These Betting Rules are general information and do not replace the full Terms and Conditions or the specific rules displayed for an individual game, market or promotion. If there is any inconsistency, the applicable legal terms and product rules will govern.