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Responsible Gaming
Roby Casino is committed to supporting a safer and more enjoyable gambling experience. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Take time to understand your choices, set personal limits and only gamble with money you can afford to lose.
Gamble responsibly
Responsible gambling means making informed decisions, staying in control and understanding that every gambling outcome is uncertain. Games are based on chance, and previous results do not determine future results. There is no guaranteed strategy, system or method that can ensure a win. A result that has not occurred for some time is not necessarily more likely to occur next.
Before you begin, decide how much time and money you are prepared to spend. Treat this amount as the cost of entertainment, rather than an investment. Once your limit has been reached, stop playing. Never increase your budget because you are losing, and do not chase losses by continuing to gamble in an attempt to recover money.
- Only gamble with money left after essential expenses, savings and financial commitments have been covered.
- Set a spending limit before you play and keep to it.
- Set a time limit and take regular breaks away from gambling.
- Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
- Do not borrow money, use credit intended for essential expenses or sell belongings to fund gambling.
- Remember that wins are not guaranteed and losses are part of gambling.
- Keep gambling separate from household bills, rent, school costs and other important payments.
- Consider discussing your gambling budget with someone you trust.
A clear budget can help you maintain perspective. You may wish to record deposits, withdrawals and playing time so you have an accurate view of your activity. Do not rely only on how much money is currently available in your account. Looking at your overall gambling spend over a longer period can help identify patterns that may not be obvious during a single session.
Tools to help you stay in control
Depending on the features available to you, safer gambling tools may help you manage your account and take a planned break. These tools are intended to support your decisions, but they work best when used together with a realistic budget and regular self-checks. If a tool does not provide enough support, consider stopping gambling and seeking independent assistance.
Deposit and spending limits
A deposit or spending limit can restrict the amount you add or spend during a selected period. Choose an amount that fits comfortably within your entertainment budget. Do not select a limit based on the amount you hope to win. Review your limit carefully before confirming it, and avoid increasing it simply to continue playing after losses.
Time reminders and breaks
Time can pass quickly while playing online. Use available reminders, take regular breaks and leave the site when your planned session ends. A break can help you assess how you feel and whether your gambling remains within your original plan. Moving away from the screen, doing another activity or speaking with someone can make it easier to stop.
Temporary breaks and self-exclusion
If you want to stop gambling for a period, you may be able to request a temporary account break or self-exclusion. Self-exclusion is a stronger measure intended for people who want to prevent themselves from accessing gambling services. Consider choosing a period that gives you enough time to reflect and seek support. If you request an account restriction, do not open another account or use another person’s account to continue gambling.
If you believe you are losing control, contact customer support through the available website channels and ask about the responsible gambling options that may apply to your account. Restrictions can be easier to arrange when requested early. You can also seek independent advice without waiting for your situation to become more serious.
Recognising signs of harm
Gambling may be becoming harmful when it affects your finances, relationships, work, study, health or peace of mind. Harm can develop gradually, and a person may not recognise the change immediately. You do not need to wait for a crisis before taking action. Any concern about your gambling is a valid reason to pause and seek help.
- Spending more money or time gambling than you planned.
- Trying to win back losses by gambling for longer or increasing your stakes.
- Feeling restless, irritable or anxious when you cannot gamble.
- Hiding or minimising how much you gamble or how much you have lost.
- Borrowing money, missing payments or using money intended for essentials.
- Gambling to escape stress, sadness, boredom or other difficult feelings.
- Thinking about gambling frequently or finding it difficult to focus on other activities.
- Arguing with family, friends or colleagues because of gambling.
- Neglecting work, study, health, sleep or important responsibilities.
- Continuing to gamble despite negative financial, emotional or personal consequences.
If any of these signs apply to you, stop gambling and consider taking a break or requesting self-exclusion. Review your finances, protect access to essential funds and tell someone you trust what is happening. A support service, counsellor or financial counsellor can help you make a practical plan without judgement.
Protecting young people and other vulnerable people
Gambling services are intended for adults who meet the applicable age and identity requirements. Do not allow children or other unauthorised people to use your account, device or payment methods. Keep login details private, use appropriate device security and log out when you finish. If you share a device, take additional care to prevent access to gambling websites or applications.
Getting help
You do not have to manage gambling concerns alone. In Australia, support is available from gambling-help services, counsellors, financial counsellors, community organisations and health professionals. These services can provide confidential information, emotional support, budgeting guidance and help with reducing or stopping gambling. Search for an Australian gambling support service online or speak with a qualified professional in your area.
If gambling has caused debt or missed payments, contact your bank, lender or a financial counsellor as soon as possible. Avoid taking further loans or using gambling to deal with financial pressure. A written list of bills, debts, available income and essential expenses can help you understand your position and decide what to do next.
If you are supporting someone else, choose a calm time to talk, describe the behaviours that concern you and avoid blame. Encourage them to pause gambling and seek professional advice. You can also seek support for yourself, because gambling harm can affect partners, family members and friends.
If you feel at immediate risk of harming yourself or someone else, or you are in immediate danger, contact emergency services or attend the nearest hospital. Urgent safety concerns should always be treated as an emergency.
Our commitment
Roby Casino aims to provide clear responsible gaming information and make available appropriate account-management options where applicable. We may monitor account activity for indicators of gambling harm and may contact a player, apply restrictions or take other steps where concerns arise. These measures are not a substitute for personal limits or professional support.
Gambling responsibly is an ongoing choice. Set a plan before you play, follow your limits, take breaks and act early if gambling no longer feels enjoyable or manageable. If you are unsure whether gambling is right for you, the safest option is not to gamble.
